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Software Support Specialist
Software Trainer & Implementation Specialist
Additional Web Developer & Programming Positions
Software Support Specialist - Connecticut
This position is an opportunity for the right candidate
to get involved with a growing software development
company that provides an integrated web based administrative
solution to small colleges and universities in the US,
Canada and the Caribbean.
Responsibilities will include Customer Support via
Telephone, Web Page, Email and Fax. Acquiring an in-depth
knowledge of the RJM product line. Some computer programming
for minor modifications, special custom products and
data conversions. May require some travel and nontraditional
working hours.
Specific Responsibilities:
- Answering Help Line Calls from Customers
- Quality Assurance/Testing of New Software
- Comparing Documentation/Technical Manuals to Software
- Working with our Software Trainer/Implementation
Specialist
- Creating Ad Hoc reports using Crystal Reports Software
Requirements:
- College Degree or equivalent experience
- Excellent Oral and Written Communication Skills
- Detail Oriented, Logical, able to diagnose software
problems
- Good professional appearance
- Good working knowledge of MS Word, Excel, Microsoft
Internet Explorer
- Some programming background or success in programming
courses
- Must be flexible
Some experience with Web development using Cold Fusion,
Microsoft SQL Server and Crystal Reports or similar
products would be a plus.
Salary will determined based on your qualifications
but is expected to be in the $30,000 - $38,000 range.
Benefits will include contributory medical insurance,
group life, STD/LTD and 401K.
Please send resume to jobs@sonis.com - Successful
candidates will be contacted. Please no telephone calls.
Software Trainer & Implementation
Specialist - Connecticut
This position is an opportunity for the right candidate
to get involved with a growing software development
company that provides an integrated web based administrative
solution to small colleges and universities in the US,
Canada and the Caribbean.
Responsibilities will include managing and providing
the training and implementation of our administrative
software product for college and universities. Additionally
some Customer Support via Telephone, Web Page, Email
and Fax. Acquiring an in-depth knowledge of the RJM
Product Line. Some computer programming for minor modifications,
special custom products and data conversions. Will require
travel (Estimated at 40%) and nontraditional working
hours.
Requirements:
- College Degree or equivalent experience
- Excellent Oral and Written Communication Skills
- Detail Oriented, Logical, able to diagnose software
problems
- Good professional appearance
- Good working knowledge of MS Word, Excel, Microsoft
Internet Explorer
- Some programming background or success in programming
courses
- Must be flexible
Background in Higher Education Administration, some
experience with Web development using Cold Fusion, Microsoft
SQL Server and Crystal Reports or similar products would
be a plus.
Salary will determined based on your qualifications
and experience but is expected to be in the $40,000
- $50,000 range. Benefits will include contributory
medical insurance, group life, STD/LTD and 401K.
Please send resume to jobs@sonis.com - Successful
candidates will be contacted. Please no telephone calls.
Additional Web Developer &
Programming Positions - Chapel Hill, NC
Please submit all resumes with a cover letter or email
identifying the position you are interested in, your
salary requirements and your availability.
Please send resume to jobs@sonis.com - Successful
candidates will be contacted.
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